Case Study. Cognitive flexibility and career development.
The cognitive flexibility is decreasing with the age. The older people get the more difficult it is to change between the different tasks. On the contrary the more experienced personnel can conduct different tasks and make decisions faster because of longer experience that allows one to work smarter. This is a dilemma from the managerial perspective. On the one hand senior managers can make faster decisions on the other they might have difficulties to cope with several tasks simultaneously. For quite a long time companies have been focusing on the development of hard skills. Trainings were conducted and personnel was motivated to learn different skills that are directly related to the tasks that a persona has to perform e.g. marketing people were trained to develop successful marketing campaigns and HR people were trained how to recruit the best employees. However insufficient attention was paid to the development of soft skills that could enhance the utilization of the hard skill significantly. It is a trade off that managers are facing and they need to find a solution. Of course the solution can be specific depending on the industry and type of personnel in focus but in general the issue remains the same: how to facilitate the career development by the combination of hard and soft skills and how to tailor this activity depending on the type of the company, industry it is operating in and personnel in focus.
- To what extent the company management should pay attention to the development of cognitive flexibility for senior management and employees? Should it be more in focus of the company or the employee? Provide the argumentation for your suggestion.
- How to motivate the employees to improve the cognitive flexibility and multitasking skills? How those skills can affect the career development?
- In which cases (types of tasks or industries) the cognitive flexibility is more important and why? Do you see that those industries and tasks will be demanded in 10 years from now?
Career development, senior manager, interaction between the soft and hard skills, aging.