Case Study. Cognitive flexibility during the Covid-19 pandemic Management perspective.
The Covid-19 pandemic has totally changed our perception about the way we work and study. People are spending more time in the virtual environment compared to the previous times. Zoom meetings, Teams conferences etc., is the new working environment. By one click a person can move from one task and the country to totally different task in other country. Also there is no physical traveling between the meetings that means that time to switch between the tasks is close to zero. At the same time those meeting often are conducted at home where there are many other issues that might need some attention and even action. The situations can be very different depending on the family status and living conditions of the person. From the managerial perspective the new situation also creates some significant challenges. It is harder to control the employees whether they work or not. The new control mechanisms need to be developed to ensure that the work is being conducted properly and the deadlines are met or not.
The above-described circumstances demand a significant cognitive flexibility to cope with work related as well as personal tasks. All this is accompanied by additional stress emerging from the fact that we are working more in the virtual environment. Not everyone is having the same ability to switch between the tasks. Usually, younger generation is having shorter switching times but with age the cognitive flexibility decreases.
- How should the management of the company plan the tasks for employees to make sure that they manage to switch between the tasks and implement them properly?
- What efforts/actions can be suggested for the management to assess and develop the cognitive flexibility skills for the employees?
- How the cognitive flexibility aspects (related to the answers from previous question) should be taken into account when setting up task forces and teams for project implementation?
Digital communication, digital environment, pandemic, soft skills