Case Study. Making Decisions the Right Way – Which Decision Type Should I Choose?
You are a team leader at ICT Consult Ltd., a small company that works on IT projects for different organizations. There are five great IT specialists in your team. You know your strengths and weaknesses very well and you always manage to distribute your workload so that you can complete the projects on time and with excellent quality. One day Eric, the most experienced IT specialist on the team, comes to you and files his resignation letter. You are utterly surprised – why would this valuable team member want to leave the company and could you do something about it?
Your task includes the following steps:
- Define the problem and explain the potential causes.
- Select one of the causes as most probable and prepare at least two satisfactory solutions to this problem.
- Identify the main criteria for making your decision (selecting a solution), compare the two solutions against your criteria and justify your decision.
- Identify the type of the decision that you have made.
Types of decisions, HR problem, decision process